Seven Reasons to Call Computer Help

Plenty of people will have a go at fixing your computer – a mate, a cousin, a guy on Marketplace, a call centre in another country. Here are seven reasons to call us first.

Whether it's a laptop, a Mac, a PC or an all-in-one, here's what you get when you call Computer Help NZ.

1. You'll talk to a real person

No menus, no "press 3", no hold music. We answer about 90% of calls straight away. The other 10% is when every tech is already on the phone helping someone else.

And it's a local 03 number, because we're just down the road.

2. We've been here since 1997

Same corner of Christchurch for nearly 30 years. Before the earthquakes, through them, and still here at 160b Selwyn St. Over 11,000 customers later, we're not going anywhere.

That matters. Computer "experts" come and go. When something needs another look next year, you want someone who'll still be here.

3. You'll know what's wrong, fast

Drop it at our workshop and within three hours we'll tell you what's wrong, what it'll cost and how long it'll take. No surprises, and no work done until you say go.

4. Plain English, no technospeak

You don't need to know what a "corrupted boot sector" is. We'll explain the problem and your options in plain English, including whether it's worth fixing at all.

5. Your place or ours

Bring it to our workshop, or have one of our onsite techs come to your home or office. In a hurry? Our priority service usually has a tech at your door within 60 minutes (Christchurch only).

Plenty of problems we can also fix with remote support, without anyone leaving the house.

6. We stand by our work – 120%

Every repair is guaranteed for 3 months. If something we fixed isn't right, there's no charge to look at it again and put it right.

And if we genuinely got it wrong, our 120% Guarantee gives you 120% of the labour back. Yes, more than you paid for it.

7. We're part of the community

We're locally owned, so your money stays in Christchurch. We repair before we replace, keep good computers out of landfill, and donate refurbished laptops to local charities. More on that here.

Don't just take our word for it

"Matt has always been prompt, reliable, honest and professional in every way."

– Rachel from Papanui, a customer since 1999

So next time your computer's playing up, skip the gamble and give us a call. And if you found this by searching, well done – you Googled us first.