0800 FIX NOW 
(0800 349 669) 
160b Selwyn St, Christchurch

0800 FIX NOW 
(0800 349 669) 
160b Selwyn St, Christchurch

120% Guarantee on Computer Repairs

120% Guarantee on Computer Repairs

You don't like it when you have to bring your computer (by computer we mean any desktop, laptop, tablet or phone) back or get the tech around again. We don't either. It's not good for anyone. So we work really hard to avoid issues by doing all our repairs right, the first time, and implementing systems and methods that help this. Sometimes there are factors outside anyone's control that just mean you need to get the computer looked at again. Our guarantee is part of this. There is no fee to investigate and no fee if we need to do more work (assuming you didn't cause further issues or if the issue is caused by you not going with a recommendation we made on the first job). 
If there are any issues after a job, please call, we want to work together with you to find the solution. We believe in doing high quality work you can rely on! We guarantee it... 120 percent!

Fast Computer Repairs, Plain English, Call Now 
0800 FIX NOW

Terms

  1. The guarantee applies to the specific work we have done for you and not to any other problems you might be having.
  2. Give us a chance first! If you aren't satisfied please contact us first and let us sort it out for you - there is no charge to fix up any mistake or poor workmanship or to investigate what is happening.
  3. Valid reason. You must have a valid reason that relates to some sort of mistake or poor workmanship on our part. Not just that you feel like getting some money back. If you have taken the computer back to us several times and we cannot diagnose the issue then that would qualify. If the repair is possible but not economic and you (reasonably) choose not to go ahead, as it often is with, say, laptop or tablet motherboards, then that doesn't count.
  4. You must make the claim with 30 days to get the 120%. Don’t forget, our standard guarantee on the work still applies for 90 days.
  5. The 120% is for the labour and travel component only - not parts. Any parts that are not needed can be removed by our techs for a full 100% refund.
  6. Remote repairs are excluded for 120% guarantee.
WINDOWS 10 UPDATES

Windows 10 has been having a lot of troubles lately with updates. If you find your computer is misbehaving, and you have Windows 10, updates that have gone awry or have reset your settings, may be at fault. Typical symptoms are varied...black screen or spinning circle on startup, email disappears, sound stops working, sudden slowness, power saving settings change. If you get stuck, we can repair your computer, laptop, tablet etc ...give us a call.

Call 0800 349 669
PC RUNNING TOO MUCH

When most computers start they load anything up to 40 programs! More than half of them are usually not needed. So if you want your computer to go faster then you need to turn off these unneeded programs. But which ones? That, of course, is the tricky part.

We have a lot of experience in this area and can sort this out for you - I wouldn't recommend trying this yourself. You may damage the computer. Just give us a quick call- we may even be able to fix this remotely.

Call 0800 349 669
Rachel from Papanui says...

"I have been calling on Computer Help for a complete computer help service ever since Matt helped me purchase my first PC in 1999. Matt has always been prompt, reliable, honest and professional in every way. Computer Help has expanded since then but they have always been available to answer a question, eliminate a virus or find me a necessary piece of equipment."