0800 FIX NOW 
(0800 349 669) 
160b Selwyn St, Christchurch

0800 FIX NOW 
(0800 349 669) 
160b Selwyn St, Christchurch

Broken Computers Are Frustrating!

How We Can Help You

Don’t Be Frustrated

We know it’s frustrating when your computer isn’t working right! Even we have a computer break on us from time to time. Luckily, we know some good techs…us! 

  • We’ve helped over 11000 customers since 1997.
  • Our team of techs has over 50 years of experience between them.
  • We’re Microsoft Partners & Members of the Retail Association.

Pascalle from Waltham - “I was updated on the progress of my repair throughout & my PC was back to perfect within a couple of days.”

Carol from Woolston  -  "I have been so suspicious of repairers. Just bit the bullet and I have nothing but good to report. My laptop is now bug free, has a new drive and I'm happy. All in good time. And ditto for my friend too!"

Lucy from Riccarton – “My laptop was fixed in an incredibly quick amount of time considering the damage, and it looks and feels brand new again!” 

Read hundreds of more reviews here!

The Best Laptop & Computer Repairs in Christchurch

Our qualified and experienced techs will...

  • Quickly identify the issue
  • Let you know your options
  • Promptly complete any repairs you choose

AfterPay Available for Repairs & Purchases

Computer Help NZ has Afterpay to help you getting the repairs or computer purchase you need when you need it. Our team can advise on how this works for you and the benefits of using Afterpay.

Below are some of the more common problems we see...

No Internet?

One of the most frustrating problems we face is when the internet goes down. "No internet!" - the kids cry! You have no WiFi, the TV won't connect to the wireless and you can't get email or Facebook etc because the internet isn't going! You have a router which has various lights on it, some flashing, some not and it simply isn't clear what the problem is. You may have ADSL, VDSL or Fibre but the speed of your internet does not matter when it's not going at all! Thank goodness for cell phones with data - you may be reading this page on your mobile. But don't worry we can help! We're experts at fixing internet issues - we literally repair them every day as this is one of the most common issues we deal with. We've fixed everything from dead modems (or a modem router pretending to be dead) through to a dodgy connection at Spark's end where we had to convince them to take action. It's very common for modem routers to have a fault or to require resetting. Are there repairs near me?

If you have no internet, the first thing you should do is restart (or reboot) the modem router. The router is a smallish box (you could hold it in one hand easily) with flashing lights on it. Find the power switch and turn it off for 1 minute, then turn it on and wait 5 to 10 minutes. The reason you need to wait before seeing if the internet is going is to give the modem time to connect to the Internet Service Provider (ISP). Typically, it will connect within a minute or two but sometimes it can take longer. This is effective in many cases whether you have ADSL, VDSL or Fibre or if your ISP is Spark (Telecom), Vodafone, Skinny, Orcon, 2Degrees or any of the other internet providers here in New Zealand.

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Call us now, and we can get your internet going today. If you are in a hurry, we even have a priority internet repair service, so we will be out to you within an hour. We carry modems, routers, network switches, cables and many other network related parts, so we can help you straight away.

Email Not Working?

Email is one of the most critical ways we communicate digitally. Whether you use Microsoft Outlook, Thunderbird, Apple Mail, MacMail, Gmail, Hotmail or anything else, we can help you get it going again. Some common problems with email include...

  • Can't send or receive emails
  • Email not syncing
  • Missing individual emails or email folders
  • Emails disappearing

Do you know your email settings? It's important to have them all written down for future reference. You need - your email address (an easy one), your password (yes, every email address has an associated password), the incoming mail settings, the outgoing mail settings, port numbers for each and whether your login requires SSL. It's quite a lot of things to remember, so best to write it down somewhere because if you miss a single one of these details your email will not work. Luckily, your ISP or email provider can usually help supply most of this information or reset your password. If you do need to reset your password be aware that they will demand you prove your identity before they will proceed. If you are with a company like Spark, often the account number on your bill is sufficient. If you are with Google (Gmail) then you will be unlikely to speak to a person so will need to have previously setup the security questions and answers. 

MacBook Not Starting

No one likes having a broken MacBook. They are such great computers and has last a long time with good maintenance. We put the minimum lifetime at 10 years (unlike PCs that area typically 5 years) We carry many parts for MacBooks and MacBook Pro which results in a quick repair for you. Be aware that many Apple MacBook components are non-standard and only used for a few models in a series. We cover this by always adding to our stocks thus ensuring you get your MacBook as quick as can be. We can often do screen replacements for MacBooks - but some of the newer models can't be done - pop it in for us to check! Apple doesn't make this process easy as they want to hold tightly to their own methods - often to the detriment of their own customers. In fact Apple's preferred repair method is for you to buy a new computer! Read this blog for an example. 



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Call Us


Monday to Friday 8.30 am - 5.30 pm

We can do computer repairs at your place or ours. Pick up service available. Some fixes can even be done remotely. Our fast computer repair service is standard. Priority repair service is also available.

Payment options - EFTPOS, credit card and cash. You can also pay by internet banking while the technician waits - don't worry, we'll look away.

 ​0800 FIX NOW