Remote Support

03 666-HELP

Remote 
Support

(03 666 4357) 
160b Selwyn St, Christchurch

Computer & laptop repairs in Christchurch

Computer playing up?
Laptop given up?

Christchurch's friendly local repair team – real people, fast service and no jargon. We fix laptops, Macs, PCs and WiFi at our Selwyn St workshop, or at your place.

Book a Repair
or call 03 666 4357a real person answers – no phone menus
11,000+ Cantabrians helped Locally owned since 1997 120% Repair Guarantee
Computer Help NZ technician answering a customer's call
03 666 4357 Real people, real answers

11,000+ happy Cantabrians and counting

Read our Google reviews →

“My laptop was fixed in an incredibly quick amount of time considering the damage, and it looks and feels brand new again!”

LLucy Riccarton

“I was updated on the progress of my repair throughout and my PC was back to perfect within a couple of days.”

PPascalle Waltham

“I have been so suspicious of repairers. Just bit the bullet and I have nothing but good to report.”

CCarol Woolston

Getting fixed is easy

Step one: Call - talk to our friendly team

Ring 03 666-HELP (03 666 4357) or send us a message. Tell us what's wrong in your own words – a real person answers.

Step two: Assess - we'll assess your repair and give you a quote

Drop it at 160b Selwyn St and we'll assess it within three hours, with a precise quote for cost and time before any work starts. Or we come to you, from Cashmere to Rangiora.

Step three: Repair - we'll fix your computer problem ASAP

Our experienced techs fix it, test it and call you when it's ready. Every repair is guaranteed for 3 months and backed by our 120% Repair Guarantee.

What can we fix for you?

If it has a screen, a keyboard or a WiFi light, we've fixed a thousand of them over our nearly 30 years.

Viruses, data recovery, printers, slow computers and 30+ more.

See all our services →

Common problems we fix

What we see most often – and what you can try before you call.

No internet or WiFi

Router lights flashing and nothing works? We fix internet faults every day, whoever your provider is, and carry modems, routers and cables so we can sort it on the spot.

Try this first: Turn the modem router off for a minute, back on, then give it 5–10 minutes to reconnect.

Internet & WiFi help →

Email not working

Can't send or receive, not syncing, or emails and folders gone missing? We fix Outlook, Apple Mail, Gmail, Xtra and the rest – in person, or remotely anywhere in NZ.

Try this first: Keep your email address, password and mail server settings written down somewhere safe.

Call 03 666 4357 →

Slow, or won't start

Usually it's an old hard drive. Swapping it for a solid-state drive (SSD) is the single best upgrade you can make. Won't start at all? We find out why before we quote.

Try this first: Do a full restart (not just sleep) and let any Windows or macOS updates finish.

Laptop repairs →

Viruses, pop-ups and scams

Endless pop-ups, a fake ‘Microsoft’ caller, or a scammer on your computer? We clean it up properly and set up protection so it doesn't happen again.

Try this first: If a scammer has had access, change your banking and email passwords from another device and call your bank.

See our services →

MacBook problems

We carry parts for many MacBook and MacBook Pro models, and can often replace screens and batteries when Apple would rather sell you a new laptop.

Try this first: Frozen? Hold the power button for 10 seconds to force a restart.

Mac repairs →

Lost files and photos

Deleted something important, or the drive's died? We use professional recovery tools to get back what we can, then set up a tested backup so you're covered next time.

Try this first: Stop using the computer straight away – carrying on can overwrite what's recoverable.

Free backup check →

Why Cantabrians choose us

Plain English, no geek-speak

We explain what's wrong in words that make sense, and we take every repair personally.

Experienced local techs

Over 50 years' experience between them, trusted by 11,000+ Cantabrians since 1997.

Fast turnaround

We aim to fix most computers within 24 hours of drop-off, and keep you posted if parts are needed.

Priority when it's urgent

Our priority service makes yours the tech's top job – in Christchurch we're usually at your door within the hour.

Honest advice

We'll never sell you something you don't need, and we'll tell you when an upgrade is optional.

Fix first, replace last

Repairing is usually cheaper, faster and greener than buying new. We fix all makes and models, and can provide insurance reports.

If we don't fix it right, we make it right

Every repair is backed by our 120% Repair Guarantee. No fee to investigate, no fee to put it right – and if we still can't make you happy, you get 120% of your money back. See how it works

We've been Christchurch owned since 1997, our techs have over 50 years' experience between them, and it's our own names and faces on the work.

Cashmere to Papanui, Riccarton to Rangiora to Leeston – we cover Christchurch and Canterbury.

The Computer Help NZ team
The Computer Help NZ team

Questions we get asked a lot

Can't see yours? Give us a call – a real person answers.

Call 03 666 4357
Can I get a computer repair near me?

Yes. Our workshop is at 160b Selwyn St, Christchurch, and our technicians come to homes and businesses across Christchurch and Canterbury.

How long will my repair take?

It depends on the repair. We aim to fix most computers within 24 hours. If special parts are needed it can take longer, and we'll tell you and keep you updated.

How much will it cost?

Every computer and fault is different, so we assess it first (within three hours if you drop it off) and give you a precise quote for cost and time before any work starts.

Do you fix Macs as well as Windows computers?

Yes. We fix MacBooks, iMacs and Windows laptops and desktops of all makes, including HP, Lenovo, Dell, Acer and Asus. See our Mac repairs and laptop repairs.

Can you fix really old computers?

We sure can. We still carry parts for machines up to 20 years old.

Can you fix my computer remotely?

Often, yes. Many problems can be fixed remotely on Windows or Mac, anywhere in New Zealand, as long as your internet is working.

If it's not worth fixing, can you sell me a new one?

Yes. If a repair doesn't stack up, or you just want a new laptop or desktop, we can supply it fully set up with your files moved across. See computer sales.

Do you take credit card or Afterpay?

Yes. We take EFTPOS, credit card, cash and internet banking, and Afterpay is available for repairs and purchases.

Do you help businesses?

Yes. Our business team looks after repairs, backup, Microsoft 365, cloud, antivirus and cybersecurity, remotely or on site. See Business IT Support.

When are you open?

Monday to Friday, 8.30am to 5.30pm, at 160b Selwyn St, Christchurch. Call 03 666 4357.

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Sick of fighting your computer?
One call and it's our problem.

Mon–Fri 8.30am–5.30pm · 160b Selwyn St, Christchurch · Same-day service where we can