You know how you expect your PC to just work - click Start, open a folder, browse, shut down, rinse and repeat? Well, turns out that with Windows 11 lately … not all those basic things are working as smoothly as we’d hope. In fact, the tech people and engineers at Microsoft have admitted that many of Windows 11’s core bits are broken.
If your laptop or computer has suddenly started misbehaving after recent Windows updates, you’re not alone. A batch of August/September Windows updates has sparked issues ranging from failed “Reset this PC” recoveries to storage/SSD weirdness on some machines. Microsoft has acknowledged problems with recovery tools on certain Windows 10 and Windows 11 versions, and there are widespread reports of storage glitches under heavy load. Here's what to do!
If you’re still on Windows 10, normal support ends on 14 Oct 2025. Microsoft now offers Extended Security Updates (ESU) to keep security patches coming until 13 Oct 2026 on eligible PCs. But how do you get this update? And is it free?
Our Community Help Project (CHP) is all about putting good tech back to work for good people. This week, we were stoked to donate one refurbished laptop each to two local groups doing real, on-the-ground mahi:
Over the next year or two, mobile providers across New Zealand are shutting down their 3G networks. While this might sound like technical jargon best left to IT professionals, the change will affect many everyday Kiwis in surprising ways. Let me break it down clearly: what’s happening, why it's happening, and what you can do to stay connected.
At Computer Help NZ, we’re not just wizards at laptop repairs and computer troubleshooting—we’re on a mission to make your technology greener, cleaner, and a whole lot leaner for the planet.
Buying a laptop in 2025 can feel overwhelming. The technology market moves fast, with new models, brands, and specifications hitting the shelves every year. Whether you’re buying for work, study, or home use, it can be hard to know which one is actually worth your money. That’s why we’ve updated our original 2021 guide with fresh insights to help you navigate your next laptop purchase with confidence.
"Ctrl + Alt + Easter"
'Twas the night before Easter, and all through the LAN,
Not a cursor was stirring, not even a spam.
The routers were blinking in slumbering peace,
While updates downloaded at 12 kilobits apiece.
The laptops were nestled all snug in their beds,
With visions of reboots and clean boot-up threads.
And me in my hoodie, with blue screen despair,
Had just clicked "Restart" on a system unfair.
When the Helpers Are the Hustlers
We’ve all heard the warnings about scam emails, pop-up viruses, dodgy phone calls, and phishing texts. These first-tier scams—direct attempts to steal your money or data—are more common than ever. But lurking behind them is a new wave of deception, one that’s even more cunning: second-tier scams.
