Here's a sneak preview of our latest ALERT email which comes out soon. Lucky you :)

Hi,

If you have Windows 7 it's time to strongly consider upgrading before it becomes a security risk.

In January 2020 Windows 7 will reach end-of-life which means they won't be fixing any bugs in the system. Of specific concern is they will no longer be patching security flaws and exploits. This won't immediately cause you trouble, but as time goes on, secure internet sites that require a login (e.g. banking, TradeMe etc) won't be happy with an unpatched system and will not let you log on any more. Software won’t be developed or updated on an unsupported system (this has already started happening). Additionally, your free anti-virus will stop too (MS Security Essentials) and third party AVs (AVG, Trend, Avast etc) will shortly discontinue free versions for Windows 7.

Horrible Computer Repair

One of our clients brought in a computer that was not starting up. We looked at the laptop and discovered that it was overheating and shutting down. It's a design feature of most computers that if something goes wrong which causes the CPU to overheat the computer will shut down and protect itself from continued damage. But this was weird.

Computer Repairs

Computer repairs are really important to us here at Computer Help NZ. It's what we do. But we want to do more than simply repair a computer, whether it's a laptop, desktop, Apple or PC, we want to fix it in a way that is fast and friendly.

 iTunes is Ending

Apple has officially decided to end their iTunes music service. They are going to break up the computer desktop service and offer three separate apps for music, television and podcasts. A bit annoying really. But then when something is working well, I don't like change.

One of the biggest questions that iTunes users have is what will happen to existing music and podcasts on your computer or laptop.

The latest update from Microsoft Windows, called 1903, includes a feature called 'Windows Hello' that uses facial recognition instead of a password to get into your computer. This is another great attempt by Microsoft to make things easier to use. But our recommendation is that you DO NOT USE IT. If you have Windows 10, this applies to you. Let me explain why you shouldn't use it...

Apple's "geniuses" spent two weeks and an estimated $10,000 in warranty costs fixing a MacBook Pro screen fault that was resolved with three button presses.
According to photographer Greg Benz who told the whole sorry computer tale on his website.

Defragging is a waste of time.

"This keyboard has to be one of the biggest design screw ups in Apple history. Everyone who buys a MacBook depends upon the keyboard and this keyboard is undependable." - Jon Gruber, Tech Guru