As we approach the end of year and reflect on the trials we've faced, we've perhaps wished that we were better prepared for the headaches we've endured. Most would say we've learned what to expect now if we face such circumstances again, just like those lessons from the quakes 10 years ago. Awareness and preparedness. Insurance, bottled water and a little non-perishable food stashed aside would be common for Christchurch households these days. We're all looking forward to putting this year behind us and thinking about what 2021 will look like. What will we do differently this year? How do we prepare?