Do you remember the movie “Home Alone”, there’s the ‘police officer’ who visited the McCallisters. Although he was a burglar, his convincing police officer impersonation led them to volunteer information about where they were going and for how long. He was fishing for information (which is where ‘phishing’ comes from). With that info he was able to plan the robbery. ‘Phish’-ers do the same with your computer via email, messenger or phone.